Helping companies manage their new employees with mentorship at the core of on-boarding.
I defined the target audience, created branding guidelines and an execution document for the creation of the mentorship applicaiton
The on-boarding process is difficult for everyone from HR and the managers to the new hire themselves. Managers want their teams to be a well oiled machine and new hires want to feel like they’re ready for this new challenge, but sometimes things go awry.
To understand what are the struggles with the on-boarding process and how might we fix this process.
“Jesse and Ryan walked me through the accounts I was going to be working on and helped me navigate the software. I really liked being able to get to know them [ Jesse and Ryan ]”
- Kevin I. (Employee)
“They sat me in front of a computer screen for 2 weeks where I was told to watch online videos… I had no experience actually talking to customers”
- Alex P. (Employee)
“When we started using Salesforce I found their overall documentation lacking and not specific enough. I needed to create my own training documentation that went through specific workflows in order to support my team’s training, otherwise we’d be totally lost…”
- Aysha P. (Manager)
“I’m really nervous and excited about my first day at Juno, I hope I’m able to keep up with my team”
“I’m very happy to give back to the Juno team, especially since I know how hard it can be to start a new job!”