Working to a tight deadline, I delivered a high-fidelity mock up and specifications that was used to demo to the client.
Through collaborating with developers and stakeholders we were able to take an iterative approach to the problem at hand and produce a successful MVP
The original hierarchy manager was built to support defining types of data, hierarchies, and the structure of those hierarchies. Within the current system, several challenged began to emerge.
I needed to understand the current system, where to give instruction as to how users could accomplish their intended goals and find a way to allow multiple organizations to organize their own data.
In order to find the answers to my research questions I worked with stakeholders to complete a brief usability test. Through that test I was able to gain further insight into what was and was not working with the current system. We then worked together to formulate and prioritize features to address the issues
Drag and Drop functionality has a significant impact on those with higher accessibility needs. Although the majority of our user base is able to use drag and drop effectively. I wanted to provide an alternative in order to accommodate for those needs
Our biggest hurdle was not being able to test with actual users. While stakeholders and the rest of our team has some great insights into what could be done, it’s important to keep in mind that we are not our users and with usability testing we would be able to more adequately address issues that they face that we are not accounting for.
Going straight to High Fidelity Mock-ups often hinders the feedback process because stakeholders often worry that small details that you believe they might not notice are brought up in feedback conversations. If something isn’t finished, it’s better to stick to lower fidelity so you can get the basic conversations out of the way.